Lead forms or landing pages
One of the first choices in any paid social campaign is where people respond.
Native lead forms open inside Facebook, Instagram or LinkedIn, often prefilled with the person's name and email. They are quick to complete, which also means some submissions come from people who tapped without much thought. Adding a qualifying question or two can help.
Landing pages send people to your own site. More people drop off on the way, but those who finish have read about the service first, and the visit can feed retargeting audiences.
Neither is right for every offer. Many advertisers test both. Whichever you use, the form data has to reach your CRM or inbox quickly enough for someone to follow up, which is a setup question as much as an ad question.
Getting lead form data to the right person
Native lead forms on Meta and LinkedIn are easy to submit, but the data lands inside the platform. If nobody pulls it out, it sits there.
Part of paid social setup is connecting those forms to where your team works. Common routes include the CRM integrations that HubSpot, Salesforce and Pipedrive offer for Meta and LinkedIn lead forms, a connector tool that sends each submission to your CRM or a shared inbox, or a manual CSV download as a fallback.
The provider should test the connection with a real submission and check it again now and then, because integrations break when passwords or page permissions change. What happens after the lead reaches you, and how fast your team follows up, is up to you; see lead tracking and follow-up.
What you supply for paid social
- Access to your Meta business portfolio (formerly Business Manager) or LinkedIn Campaign Manager, as a partner or user.
- Admin or editor access to your Facebook Page, Instagram account or LinkedIn Company Page.
- Access to Google Tag Manager or your website, for the pixel and Insight Tag.
- Your logo, brand colors and any photos or video you are happy to use.
- A description of your buyer: role, company size, industry.
- Customer or prospect lists for audiences, if you have consent to use them that way.
- A monthly ad budget.
- Someone to approve ads and give feedback on the leads that come in.
Questions about paid social campaigns
How often does ad creative need changing?
There is no fixed schedule. Creative needs refreshing when the same people have seen it often and stop responding, which shows up as a falling click rate and rising cost per lead. Small B2B audiences, especially on LinkedIn, tend to wear creative out sooner than broad ones.
What does frequency mean in paid social?
Frequency is the average number of times each person in your audience has seen an ad over a period. Some repetition helps people remember you. Too much, with the same creative, tends to bring hides, negative comments and fewer clicks. A provider watches it alongside budget and audience size.
Who owns the Facebook Page and ad account?
Your business should. The Page, Instagram account, ad account, pixel and customer lists belong in a Meta business portfolio owned by you, with the provider added as a partner. LinkedIn works the same way: your Company Page and Campaign Manager account, with the provider added as a user.
You keep the accounts and the data. Ask a service partner to quote the hands-on work.
Ask for a quoteOther services
Search advertising
Campaigns for buyers who are already looking. A partner handles setup and routine checks, and the platforms decide where ads appear.
Page builds
Copy, layout, form setup and tracking for new landing pages, or fixes to pages you already send paid traffic to.
Lead routing
Form fills and platform lead forms sent into HubSpot, Salesforce or Pipedrive with campaign source fields filled in.